Shipping Information
Thank you for choosing Raphah Candle Co.! We strive to ensure that your orders are processed and delivered to you efficiently. Please find important shipping information below:
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Shipping Policy: At Raphah Candle Co., we do not accept returns. All sales are final.
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Delivery Time: Orders typically ship within 3-4 business days after they are placed. Please note that processing times may vary during peak seasons or holidays.
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Shipping Rates:
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USA:
- Orders under $75: Flat rate of $8.
- Orders $75 and over: Free shipping within the USA.
- International: Shipping rates for international orders are calculated at checkout.
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USA:
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Shipping Carrier: We use USPS (United States Postal Service) as our primary shipping carrier for domestic orders within the USA.
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Order Tracking: You can track the status of your order by using the tracking information provided in your shipping confirmation email. If you encounter any issues with tracking your order, please feel free to contact our customer support team for assistance.
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Order Changes/Cancellations: Once an order is placed, we are unable to make changes or cancelations. Please review your order carefully before finalizing your purchase.
If you have any questions or concerns regarding your order or our shipping policies, please don't hesitate to contact us at info@raphahcandleco.com. Our dedicated customer support team is here to assist you.
Thank you for choosing Raphah Candle Co. We appreciate your support!